Quality Planning
- Manages master data for quality planning
- Support for inspection planning
Quality Inspection
- Process inspection lots, select task lists, calculates samples and print shop papers for inspections
- Provides inspection results in the form of characteristic values, defect data and texts
- Handles usage decisions, stock postings, and follow-up actions
Quality Control
- Allows sample determination on the basis of quality level, dynamic modification by inspection lot or inspection characteristic and skip lots
- Determines quality scores for inspections
- Provides statistical process control, quality control charts and process capability indices
- Provides the QM info system with inspection lot quality scores, inspection results, and quality notifications
- Supports flexible reporting with the help of user-defined reports
Quality Certificates for inspection lot, batch or delivery item
- Allows user-defined layouts for certificate profiles
- Automatically determines profile and transport medium corresponding to material and certificate recipient
- Controls the creation, dispatch and archiving of quality certificates
Quality Notification relating to internal and external problems
- Records the nature of the problem and problem analysis
- Process corrective tasks and monitors the response time, as well as links the person responsible for carrying out the task
Test Equipment Management
- Supports calibration planning for test equipment that is to be inspected
- Controls calibration inspection of test equipment
- Makes the usage decision and triggers follow-up action
Procurement and Warehousing
- Releases vendors and manufacturers; monitors their QM systems
- Evaluates vendors on the basis of quality scores from goods receipt inspections, audits and problem notifications
- Requests quality certificates and monitors their receipts
- Triggers source inspections to be carried out at the vendor’s premises prior to delivery
- Triggers inspections for goods movements
- Blocks vendor payments until inspections are completed
- Manages inventory of goods during inspection
- Manages vendor problems using quality notifications
- Transfers inspection results to batch characteristic values
- Monitors the shelf-life of batches and deadlines for recurring inspections
Production
- Integrates planning and work scheduling
- Manages quality inspections for manufacturing orders
- Handles in-process inspections - results recording for specific operations within production
- Triggers final inspection upon goods receipt from production
- Manages partial lots of a material during production that differ in quality and assign partial lots to batches
- Confirms quality and quantity information for production orders
- Monitors production quality with the help of control charts and determines process capability scores
- Manages problems during production using quality notifications and by processing corrective tasks
Sales and Distribution
- Manages customer-related quality information
- Triggers an inspection at shipping when a delivery is created
- Creates quality certificates with the delivery
- Manages problems in Sales and Distribution with the use of quality notifications and by processing customer complaints
- Manages inventory status for customer return
Controlling
- Settles appraisal and non-conformity cost